Welcome to Roger Knowles Training Services
We have been providing a range of Conflict Management services to both the public and private sector for over 23 years with great success. We believe it's not simply enough to deliver fixed courses for all situations; each of our programmes are tailored to suit your environments wherever possible. Everyone is different, and we like to celebrate by empowering people to manage conflict in their own way, to develop their own unique styles using the methods, tools and strategies we provide.
We provide a full range of programmes, from Train the Trainer (teaching managers to train their own teams) to onsite and online deliveries (with full a range of post course support materials).
You can select from any of our courses, although we prefer to understand your needs before offering solutions. With our wide and varied experiences, we can provide solutions that will make a difference for both your staff, customers and visitors alike. See what we can do for your organisation, get in touch with us today.
Courses Available
Conflict Resolution and
De-escalation Techniques (non-physical)
Conflict Resolution Breakaway Training & Video Support
Online (TEAMS) Conflict Resolution Training
Low Level Physical Intervention in a Clinical Setting
Restrictive Physical Intervention of Adults (Patients) with clinical holding
Breakaway, Restraint & Control and Weapons Defence Techniques
Health, Safety and Security Courses for Aid & Development & Charity Workers
Women's Self Defence Training
Manual Handling
Difficult Conversations
Challenging Behaviours
Teambuilding
Telephone Techniques
First Aid Training (incl. AED)
Refresher Training
All our courses are are available face-to-face, on location or online (live and interactive) with a full range of support materials
How can we help your organisation?
Submit your request and we'll get back to you as soon as possible